Privacy Policy
Effective Date: July 1, 2024
Loaner Pass (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) and website (“Site”), collectively referred to as the “Services.”
1. Information We Collect
1.1 Personal Information:
- Name
- Company Name
- Product Lines Represented
- Contact Information (Cell Number, Alt Number, Email Address, Manager Email)
- Mailing Address
- Billing Address
- Picture/Head Shot
- Copy of Driver’s License
- Face ID for App Access
1.2 Usage Information:
- Device Information (IP address, browser type, operating system)
- Log Data (access times, pages viewed, links clicked)
- App Usage Data (features used, transaction history)
2. How We Use Your Information
2.1 To Provide and Maintain Our Services:
- Process transactions and manage accounts
- Authenticate users and provide secure access
- Facilitate equipment check-ins and track usage
2.2 To Improve Our Services:
- Analyze usage patterns to enhance functionality
- Develop new features and improve user experience
2.3 To Communicate with You:
- Send transactional emails and notifications
- Provide customer support and respond to inquiries
- Send updates, newsletters, and promotional materials
3. How We Share Your Information
3.1 With Third-Party Service Providers:
- Payment processors to facilitate transactions
- Cloud storage providers to store data securely
- Analytics providers to monitor and analyze service usage
3.2 For Legal Compliance:
- To comply with legal obligations and respond to lawful requests
- To enforce our Terms of Service and protect our rights
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.
5. Your Privacy Rights
You have the right to access, correct, or delete your personal information. You can also object to the processing of your data or request data portability. To exercise these rights, please contact us at info@loanerpass.com.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site and updating the “Effective Date” above.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@loanerpass.com